High-Priority Stormwater & Sewer
What are the signs of a collapsed sewer pipe?
Recurring blockages, gurgling sounds, sewer smells, slow drainage, overflowing outdoor drains, or cracks and roots shown on CCTV footage usually indicate the sewer line has collapsed or structurally failed.
How do I know if my stormwater system needs upgrading?
Flooding during rain, overflowing downpipes, stormwater pits filling too quickly, water pooling against the house, or old clay stormwater pipes with heavy tree root intrusion all indicate the system needs upgrading or replacing.
How much does a stormwater or sewer line replacement cost?
Costs depend on depth, access and length of pipe.
Typical ranges:
$3,500–$6,000 for partial replacements
$8,000–$25,000+ for full replacements and complex excavations
A free on-site assessment provides a fixed price quote.
How long does a sewer or stormwater replacement take?
Most jobs take 1 day for simple access. Deep, long or complex excavations take 2–3 days. We aim for same-day reinstatement wherever possible.
Can you replace pipes without damaging my property?
Yes. we excavate safely, protect surrounding areas, replace damaged pipework with long-lasting PVC, and reinstate concrete, pavers and gardens neatly.
Blocked Drains, Jet Blasting & CCTV
Why do my drains keep blocking?
Common causes include tree roots, cracked or collapsed pipes, old clay lines, incorrect pipe fall, debris buildup or foreign objects. A CCTV inspection identifies the exact cause.
Is jet blasting safe for my drains?
Yes. Jet blasting is the safest and most effective method for clearing blocked sewer and stormwater pipes when carried out by a licensed professional.
Do I need a CCTV drain inspection?
Yes if you have recurring blockages, flooding, sewer smells, suspected pipe collapse, or if you're buying a property. CCTV shows exactly what is happening inside your pipes.
General Plumbing
Why is my water pressure low?
It may be caused by blocked filters, partially closed valves, leaking pipes, worn fixtures or old corroded pipework. We diagnose and repair low pressure quickly.
Why do I have no hot water?
Hot water failures often result from a faulty thermostat, burned-out element, failed valve, gas supply issue or tank failure. We repair all major brands.
What should I do if a pipe bursts?
Turn off the main water supply, shut off power if water is near electrical areas, and call us immediately. We provide same-day emergency repairs to prevent major damage.
Why does my toilet keep running?
Likely causes include a worn inlet valve, perished rubber seal, faulty float or internal cistern leak. These parts can be repaired quickly and cheaply.
Why does my tap drip?
Worn cartridges, damaged O-rings, water pressure issues or worn valve seats are common culprits. Repairs are straightforward when addressed early.
Licensing, Warranties & Compliance FAQs
Are you licensed and insured?
Yes. We are fully licensed and insured for all stormwater, sewer and general plumbing work, including backflow prevention and TMV servicing. All work complies with AS/NZS 3500. Licence No. 463074C
Do you offer warranties?
Yes. All new PVC stormwater and sewer installations include a 15-year structural warranty and a lifetime labour warranty.
Do you work with strata and commercial clients?
Yes. We work with strata managers, real estate agencies, aged-care homes, schools, and commercial properties. We're accredited for compliance maintenance including TMV testing, backflow prevention, and annual safety certifications
Service Areas
Which suburbs do you service?
We service the entire Inner West & Sydney CBD including Belfield, Burwood, Strathfield, Croydon, Croydon Park, Ashfield, Concord, Five Dock, Breakfast Point, Sydney CBD, Surry Hills and Pyrmont.
Do you offer same-day service?
Yes. Same-day service is available for most urgent and general plumbing jobs.
Pricing, Payments & Finance
Do you offer fixed pricing?
Yes. After inspecting the issue, we provide a fixed price quote that includes all labour, materials and reinstatement. No hidden extras.
Do you offer payment plans?
Yes. Flexible payment options are available for stormwater upgrades, sewer line replacements, boundary trap renewals and large excavation work.
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